Shipping & Payment Terms
We ship worldwide
Shipment Processing: All orders are shipped out within 1 - 3 business days from our New York City headquarters.
Delivery Timelines & Shipping Options:
Domestic United States:
UPS Ground – Free (Delivery takes 1 – 5 days depending on geographic location)
UPS Express - $25 USD (Delivery takes 1 – 2 days depending on geographic location)
UPS Expedited - $35 USD (Delivery takes 1 – 2 days depending on geographic location)
ORDER CANCELLATION POLICY
- Orders can be cancelled prior to shipping for a full refund.
OTHER SHIPPING INFORMATION
- Shipping and handling will be applied to each item individually. Our website is programmed to offer you the most economical methods of shipping based on your combination of products ordered unless otherwise chosen.
- During holiday & peak periods you should expect delays due to production schedules. We make every effort to ship as quickly as possible but during holiday times it cannot be avoided. Always check our holiday shipping schedule when ordering gifts.
- All times quoted are based on averages and approximate. We do not guarantee any delivery times.
- If orders are returned to us due to a wrong address being provided including but not limited to missing apartment #, wrong postal code, missing street #, etc customer will need to pay for a re-shipping charge to match the costs on the original order. Typically, we will not re-ship until the item makes its way back to us and this process can take up to 30 days typically. There are times the package just goes missing when rejected for a wrong address and Resurrecshion Resell.com is not responsible to replace these packages. Payment for re-ship will be required.
- Our production process is automated and if a wrong address is used on an order, we will do all we can to update it once notified but cannot guarantee we will be able to make any changes. If an order is shipped to a wrong address due to customer error Resurrecshion Resell.com is not responsible to replace for free or offer a refund.
We always do our best to get shipments delivered on time and quicker than expected, however, there are situations which are beyond our control. We are not responsible for delays due to any weather conditions, postal delays, incorrect or incomplete shipping addresses, natural disasters, or refusal to accept packages.
- We are currently accepting payment by Visa, Mastercard, American Express, Diners Club, Discover Card, PayPal, Google Pay, Shop Pay with 4 easy installments.
- Payments are processed in USD (U.S. Dollars) by default and captured upon order placement- The site gives the user the ability to checkout in many international currencies as well by clicking on the dropdown menu at the upper right of the home page.
U.S. SHIPPING FAQs
Q: Do you ship to P.O. Boxes?
A: We cannot ship to P.O. Boxes.
Q: I haven’t received my item. Who should I contact?
A: All orders are processed Monday through Friday but are not processed or shipped on weekends or holidays. If you still think your order is missing, email us at email@example.com
Q: Why doesn't the shipping carrier's website recognize the tracking number for an order I placed?
A: Your tracking number won’t be recognized until approximately 48 hours after your order has shipped. This is the time needed for their online tracking system to update. Try tracking your package again the following day and follow it to your front door! There are times during peak season especially where the postal service gets very behind in scanning packages so updates will not show up. This is out of our control.
Q: How will you notify me if there is a problem with my order?
A: All order communication is done via email, so it’s important that your email address is accurate and current.